Shipping policy

At skins., we aim to ensure that your order reaches you in a timely and secure manner. All shipments are processed with care and attention to detail.

Processing Time
Orders are typically processed within 1 to 3 business days, excluding weekends and holidays. During high-volume periods or product launches, processing times may be slightly extended. You will receive a confirmation email once your order has shipped.

Shipping Rates and Delivery
Shipping costs are calculated at checkout based on your location and the selected delivery method. We currently ship within the United States. Delivery timelines vary depending on the shipping carrier and destination, but most orders arrive within 3 to 7 business days after dispatch.

Order Tracking
Once your order has been shipped, you will receive a tracking number via email. Please allow up to 24 hours for the tracking link to update.

Shipping Issues
Skins. is not responsible for delays caused by the shipping carrier, weather, or other external factors. If your package is lost, delayed, or arrives damaged, please reach out to us and we will assist in resolving the issue with the carrier.

Incorrect Addresses
Please ensure your shipping address is accurate at checkout. We are not responsible for packages shipped to incorrect or incomplete addresses provided by the customer. Additional shipping charges may apply for reshipment.

Returns Due to Delivery Failure
If a package is returned to us due to an incorrect address, failed delivery attempts, or refusal, the original shipping fee will not be refunded. A reshipment fee may apply.

Questions
If you have any questions regarding your order or shipping, feel free to contact us at skinsclinicpr@gmail.com